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Aristo
Illustrative · read-only
Chapters and their answers
Question 2 of 5 · What is waiting for a user — and where?

2,068 Premium seats are working in the apps; 692 only chat — Basic covers them — and 1,280 show no signal yet.

counted from Contoso's illustrative records · the 30-day window
4,040 assigned Copilot seats100%
Premium activating 2,068Basic covers it 692No signal yet 1,280
The move · rerouted, never removed
Warm the seats with no signal first — it is the cheapest move — then offer the chat-only seats to the next people on the list.
Premium activating — used in an app where the add-on’s grounding is what you pay for — Word, Excel, PowerPoint, Outlook, Teams, OneNote or Loop.
Basic covers it — a paid seat whose holder only chats, which Basic already gives them.

Question 2 · What is waiting for a user — and where?

2,068 Premium seats are activating in the apps. 692 are chat-only — Basic covers them, so each can go to the next person on the list. 1,280 show no signal yet.
These seats can move to people who already asked.Open the plan

How we counted this

what proves a Premium seat · the two kinds of waiting seat · how a team row is counted

Seats ready to activate come from Microsoft’s own Copilot usage report — a seat with no genuine activity in the last 14 days, not merely a signed-in session. Shelf seats come from the subscription list. The traffic light is lifted, unchanged, from the same engine that runs your consumption console. The cap itself lives in your Microsoft spending policy; Policy Truth names the policy that decides.

What proves a Premium seat is needed. Microsoft now describes three levels: Copilot Chat, Microsoft 365 Copilot Basic — standard in-app access with no add-on — and Premium, the paid add-on that adds automatic grounding in your own content, priority access and the advanced controls. So activity alone no longer answers the question; activity in the apps where that grounding is the point does. Each paid seat is classed once, in order, over the report's own 30-day window.

Why one class has no number. Microsoft’s usage reports API returns usage only for people who hold a Microsoft 365 Copilot license, and says plainly that unlicensed Copilot Chat usage is not available through it. Aristo will not invent a figure it cannot source, so that class carries its state and the page that holds the real number in your own admin center.

What a leader sees, and what they never see. The per-person rows of the usage report are read, classed and discarded in one pass; only these counts are kept, and a team line appears only above the five-person floor. The one person who is ever shown a single seat's class is that person, on their own page.

Ready to activate — $38,400 a month. These assigned seats are ready to activate; the usage report has no activity for them in the last 14 days. An activation push is the first move.

Unassigned — $4,800 a month. Bought and paid for, unassigned. Nobody has to give anything up for these — they can go straight to the people already asking.

Working seats and seats ready to activate are counted per team — Microsoft's own Copilot usage report joined to your directory, aggregated to team totals. No row here is derived by dividing an org number.

So what: $43,200 a month sits across 1,440 paid Copilot seats that are ready to go to work. The villain here is the missing view, not your people. These are seats ready to activate or unassigned, and the teams below are where the next warm introduction lands.

You can now decide: which teams get the next activation push, and which shelf seats can be handed out this week without anyone giving anything up.

Defined: Premium activating — a paid seat used in at least one app where the Premium add-on’s automatic grounding is what you are paying for: Word, Excel, PowerPoint, Outlook, Teams, OneNote or Loop. Basic covers it — a paid seat whose holder only chats; Microsoft 365 Copilot Basic already gives them that, so the seat can go to the next person on the list. Waiting for a user — a paid seat nobody has been assigned to yet, or assigned and not yet opened. No signal yet — a paid seat with nothing in the usage report’s window. Chat-only, unlicensed — somebody on Copilot Chat with no paid seat; Microsoft does not return this through the Graph reports API, so Aristo shows the state and names the report in your admin center that holds it. Seat ready to activate — a paid seat whose holder has had no genuine Copilot activity in the last 14 days, per Microsoft’s usage report. Active — actually used Copilot in that window, rather than simply signed in. Utilization floor — the share of paid seats your own leadership named as acceptable; the light measures you against that, never against someone else’s benchmark. Five-person floor — the smallest team this report will describe.

See who the paid seat is for, and the seats waiting for a user team by team

effective entitlement · seats ready to activate · shelf seats · the light
Effective entitlement · who the paid seat is for
Premium activating — active in at least one app where the Premium add-on’s grounding is what you are paying for: Word, Excel, PowerPoint, Outlook, Teams, OneNote or Loop.2,068 seats
Basic covers it — a paid seat whose holder only chats, which Basic already gives them. So this seat can go to the next person on the list, and the person holding it today loses nothing they use.692 seats
No signal yet — a paid seat with nothing in the Copilot usage report’s own 30-day window. A warm activation push is the first move, and it is the cheapest one.1,280 seats
Chat-only, unlicensed — people using Copilot Chat with no paid seat. Not readable through Microsoft Graph today; the Copilot Chat usage report in your admin center holds it. Microsoft Learn →not readable
counted4,040 licensed seats, counted over the Copilot usage report’s own 30-day window · last read today
By team, above the five-person floor
Engineering 390 Premium · 130 Basic · 160 no signalSales 292 Premium · 98 Basic · 210 no signalOperations 202 Premium · 68 Basic · 150 no signalCustomer Success 195 Premium · 65 Basic · 130 no signalFinance 202 Premium · 68 Basic · 70 no signalMarketing 127 Premium · 43 Basic · 90 no signalProduct 150 Premium · 50 Basic · 60 no signalIT 154 Premium · 51 Basic · 45 no signalData & Analytics 82 Premium · 28 Basic · 130 no signalManufacturing 94 Premium · 31 Basic · 85 no signalSupply Chain 90 Premium · 30 Basic · 90 no signalHuman Resources 90 Premium · 30 Basic · 60 no signal

Microsoft’s Copilot usage reports API returns usage only for people who hold a Microsoft 365 Copilot license; unlicensed Copilot Chat usage is not available through it. That is why the fourth class is a state rather than a number. Microsoft Learn →

Basic-covered seats go to the waitlist first — chapter 3 →

Fig 3 · Where the licenses waiting for a user sit
1,280 assigned seats are ready to activate; the usage report has no activity for these seats in 14 days — $38,400 a month Ready to activate $38,400 · 1,280 seats 160 bought seats are unassigned — $4,800 a month, and nobody has to give anything up for them Unassigned $4,800 · 160 seats $0 $19,200 $38,400
$38,400 / month
Ready to activate
$4,800 / month
Unassigned
Copilot seat utilization — Seats org-wide: 2,760 of 4,200 paid seats are active (65.7%) against your 75% floor — 1,440 paid seats waiting for a user (160 unassigned) · counted65.7% paid-seat utilization
Seats by team
Engineering Microsoft 365 Copilot 680 · 520 working, 160 ready to activate counted680 seats
Sales Microsoft 365 Copilot 600 · 390 working, 210 ready to activate counted600 seats
Operations Microsoft 365 Copilot 420 · 270 working, 150 ready to activate counted420 seats
Customer Success Microsoft 365 Copilot 390 · 260 working, 130 ready to activate counted390 seats
Finance Microsoft 365 Copilot 340 · 270 working, 70 ready to activate counted340 seats
Marketing Microsoft 365 Copilot 260 · 170 working, 90 ready to activate counted260 seats
IT Microsoft 365 Copilot 250 · 205 working, 45 ready to activate counted250 seats
Product Microsoft 365 Copilot 260 · 200 working, 60 ready to activate counted260 seats
Human Resources Microsoft 365 Copilot 180 · 120 working, 60 ready to activate counted180 seats
Manufacturing Microsoft 365 Copilot 210 · 125 working, 85 ready to activate counted210 seats
Supply Chain Microsoft 365 Copilot 210 · 120 working, 90 ready to activate counted210 seats
Data & Analytics Microsoft 365 Copilot 240 · 110 working, 130 ready to activate counted240 seats

Teams are named by directory headcount; small figures are shown in words.