Aristo — Support

A product of PhoenixHalo, Inc. · Real help from real people

Need a hand with Aristo? Email a human at hello@phoenixhalo.com and we’ll reply — usually within one business day. No ticket portal, no phone tree.

Email us

The fastest way to reach us is hello@phoenixhalo.com. A person reads and answers every message, and we aim to reply within one business day. Tell us your organization and what you were trying to do, and we’ll take it from there.

Ask Aristo, right in Teams

You can get help without leaving the flow: just say “help” to Aristo in Microsoft Teams, and it will point you to the right recipe or answer. Say “stop” anytime and it goes quiet; say “tip” to bring it back.

The help library

Signed-in customers have a full walkthrough library — the product tour, admin onboarding, recipes, and FAQ — at /help. It covers setup, the Frontier Firm Report, and every surface end to end.

Trust, privacy and our promises

Reviewing Aristo for security or procurement? The whole picture is public: /trust (posture, exact Microsoft Graph scopes, governance), /privacy (what Aristo accesses, stores, and never does), and /covenant (what Aristo will never do, built into the product). Our terms of use are here too.

Aristo is operated by PhoenixHalo, Inc. This support page is referenced in the Microsoft commercial marketplace listing for Aristo.